Quality Training & Competence Development

Quality Professional Consulting Group Inc. provides professional quality training and competence development services designed to help organizations build knowledgeable, competent, and audit-ready personnel in alignment with ISO 9001, AS9100, AS9110, AS9120, and applicable customer and regulatory requirements. Our training programs combine academic rigor with real-world industry experience, ensuring that learning is not only technically correct, but also practical, applicable, and immediately usable within operational environments.

Training is most effective when it is grounded in both sound theory and practical application. Our programs are developed and delivered by an experienced Lead Auditor and practicing quality professional who also teaches quality-related subjects at the post-secondary level.

This unique combination ensures that:

• Concepts are explained clearly and correctly
• Requirements are interpreted as certification bodies expect
• Theory is translated into operational reality
• Participants understand not only what is required, but why

The result is training that supports competence, not just awareness.

Designed for leadership, managers, and employees who require a solid understanding of quality management system requirements.

Training topics include:

• ISO 9001 and AS9100 structure and intent
• Process approach and risk-based thinking
• Roles, responsibilities, and accountability
• Practical implications for daily operations
• Integration of quality requirements into business processes

We provide practical internal auditor training aligned with ISO 9001, AS9100, AS9110, and AS9120, focusing on both audit technique and audit judgement.

Training covers:

• ISO 19011 audit principles
• Audit planning and preparation
• Process-based auditing
• Risk-focused audit techniques
• Objective evidence and audit trails
• Writing clear and defensible audit findings
• Auditor behavior and professionalism

Training may be delivered as:

• Awareness-level auditor training
• Advanced internal auditor training
• Refresher training for experienced auditors

For aerospace manufacturers, MROs, and distributors, we deliver targeted aerospace quality training addressing both standard requirements and industry-specific risks, including:

• Product safety and human factors
• Configuration management and change control
• Control of nonconforming outputs and corrective action
• Supplier and external provider management
• Traceability, risk management, and product conformity
• Foreign Object Debris (FOD) awareness and prevention
• Ethical behavior, product integrity, and professional responsibility in aerospace environments
• Prevention and detection of counterfeit parts
• Continual improvement in aerospace operations

In addition, we provide AS9100, AS9110, and AS9120 refresher training designed to reinforce key requirements, address changes in interpretation, and incorporate lessons learned from recent audits.

All training content reflects current aerospace audit expectations, regulatory intent, and common nonconformities observed during certification and supplier audits, ensuring practical relevance and audit readiness.

These sessions are designed for process owners and leadership, focusing on:

• Process ownership and accountability
• KPI development and monitoring
• Risk and opportunity management
• Management review effectiveness
• Continual improvement decision-making

This training supports leadership competence as required by ISO 9001 and AS9100.

All training can be customized to:

• Organizational size and complexity
• Industry and regulatory environment
• Specific audit findings or risks
• Existing QMS maturity level

Training may be delivered:

• On-site
• Virtually
• As workshops, seminars, or facilitated working sessions

Our training programs are designed to support competence development, not just knowledge transfer. This aligns directly with:

• ISO 9001 and AS9100 competence requirements
• Organizational training and awareness objectives
• Sustainable quality system performance

Participants leave with:

• Clear understanding of requirements
• Practical tools and examples
• Confidence to apply learning in their roles
• Improved readiness for audits and assessments

Quality Training & Competence Development services are provided to organizations in:

• Aerospace and aviation
• Manufacturing and precision machining
• Maintenance, repair, and overhaul (MRO)
• Aerospace distribution
• Engineering and technical services
• Public and transportation sectors

Organizations choose our training services because they value:

• Instruction delivered by an experienced Lead Auditor
• Academic clarity combined with operational realism
• Training aligned with certification body expectations
• Professional, objective, and engaging delivery
• Practical examples drawn from real audits and implementations